VA Secretary: Open source is the only way to operate

Veterans Affairs Department Secretary Bob McDonald voiced his support for open source technology July 30, as he outlined a broad reform plan that includes streamlining information technology and taking a more “holistic” look at customer service.

“We have over 200 databases with customer information. That means if you want to change your address, you have to go to at least nine places to change your address at VA,” said McDonald during a morning keynote July 30 at a conference in Bethesda, Md.

“We want to go to one data backbone, one data inventory,” he said.

Read full article on Fierce Government IT…

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